A luxury rug typically uses denser, higher-grade yarn and more careful finishing than an entry-level rug, which shows in how it holds its pile and colour over years of use rather than months.
How do I find the right size?
Each product page lists exact dimensions in both cm and feet. As a general guide, a rug should either sit fully under the front legs of your main furniture or clear it entirely — a rug caught half under, half off tends to look like an afterthought.
How should I clean and care for it?
Regular vacuuming on a low-pile setting, prompt blotting (not rubbing) of spills, and an occasional rotation to even out wear will keep most rugs looking good for years. Check the individual product's care label for anything specific to its fibre.
Will the rug need a rug pad or grip underlay?
We'd recommend a rug pad on hard flooring — it stops the rug slipping, protects the floor underneath, and adds a bit of extra cushioning underfoot. It's not essential on carpet, though it can still help prevent movement.
How long does delivery take?
Delivery times are shown at checkout and vary by rug size — larger rugs are sent via a parcel courier rather than a standard letterbox service, so do allow a little extra time for bigger pieces.
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